Terms of Service

OVERVIEW

Welcome to Style by Saio. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Style by Saio.

Style by Saio operates this online store and website, together with all related content, information, features, tools, products, and services, to provide customers with a convenient and curated shopping experience (collectively, the “Services”). Our store is powered by Shopify, which provides the technology that allows us to offer these Services.

These Terms of Service, along with any policies or guidelines referenced within them, explain the terms and conditions that apply when you access or use our Services.

Please read these Terms carefully before using our website. They contain important information concerning your rights and obligations, including warranty disclaimers and limitations of liability.

By accessing, browsing, purchasing from, or otherwise using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You also confirm that you have authorized any minor dependents under your care to use the Services on devices that you own, purchase, or manage.

When using our Services, including browsing our online store or purchasing products or services, you may be required to provide certain information, including your email address, billing details, payment information, and shipping address.

You agree that all information provided to us is accurate, complete, and up to date, and that you have the necessary rights and authorization to provide such information.

You are responsible for maintaining the confidentiality and security of your account information and are responsible for all activity carried out through your account. Accounts may not be sold, transferred, assigned, or licensed to another person without our prior written permission.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, and other information displayed in our online store are accurate.

However, the colors, appearance, and presentation of products may vary depending on your device, monitor, screen settings, or other technical factors. As a result, we cannot guarantee that the product you receive will look exactly as it appears on your screen.

We also do not guarantee that the quality, appearance, or characteristics of a product or service will fully meet your individual expectations.

Product descriptions, specifications, availability, and other information may be changed or updated at any time without prior notice. We reserve the right to discontinue products or limit the quantity of products available for purchase to any person, location, or jurisdiction at our discretion.

SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase the selected products. Style by Saio reserves the right to accept or decline an order for any reason and at our sole discretion.

An order is not considered accepted until Style by Saio confirms the order and the required payment has been successfully received and processed.

Please carefully review your order before submitting it. Once an order has been accepted and processed, we may not be able to accommodate cancellation requests.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

All purchases are subject to our applicable Return and Refund Policy.

You confirm that products purchased through our store are intended for personal or household use and are not being purchased for commercial resale or unauthorized export.

SECTION 4 – PRICES AND BILLING

Product prices, discounts, promotional offers, and other pricing information may change at any time without notice.

The price charged for an item or service will generally be the price displayed at the time your order is submitted and will be reflected in your order confirmation email.

Unless specifically stated otherwise, displayed prices may not include applicable taxes, shipping charges, handling fees, customs duties, or import charges.

Prices shown on our website may differ from prices offered through physical retailers, third-party websites, or other sales channels.

From time to time, Style by Saio may offer special promotions or discounts that are subject to separate terms and conditions. If the terms of a promotion conflict with these Terms of Service, the specific promotional terms will apply to that promotion.

You agree to provide accurate, complete, and current billing, payment, and account information for all purchases.

You are responsible for promptly updating your account information, including your email address and payment card details, whenever necessary so that we can process transactions and contact you regarding your order.

By submitting payment information, you confirm that:

  1. The payment information you provide is accurate and complete.

  2. You are authorized to use the payment method provided.

  3. Your payment provider will honor the applicable charges.

  4. You agree to pay all applicable charges at the prices displayed at the time of purchase, including shipping, handling, taxes, duties, and other applicable fees.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates and shipping times provided by Style by Saio are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures, weather, unforeseen circumstances, or other events outside our reasonable control.

Once an order has been transferred to the applicable shipping carrier, responsibility for the shipment, including the risk of loss, passes to the customer to the extent permitted by applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

All materials made available through our Services, including trademarks, logos, text, graphics, photographs, product images, reviews, videos, audio, website designs, layouts, and the selection and arrangement of such content, are owned by Style by Saio, its affiliates, licensors, or other applicable rights holders and are protected by applicable intellectual property laws.

These Terms grant you permission to use our Services solely for personal and non-commercial purposes.

Without our prior written permission, you may not reproduce, copy, modify, distribute, publish, transmit, display, perform, store, create derivative works from, or otherwise exploit any content made available through our Services.

Nothing in these Terms should be interpreted as granting you any ownership rights or licenses to Style by Saio's trademarks, copyrights, patents, designs, or other intellectual property, except where expressly stated.

Unauthorized use of our Services or intellectual property may violate applicable intellectual property laws.

The Style by Saio name, logos, product names, service names, designs, and slogans are trademarks of Style by Saio or their respective owners and may not be used without appropriate authorization.

Shopify's name, logo, products, services, designs, and slogans are trademarks of Shopify. Any other trademarks appearing on our Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

Our Services may provide access to certain tools, features, or services operated by third-party providers.

We do not necessarily monitor, control, or participate in the operation of these third-party tools. Such tools are provided on an “as is” and “as available” basis without warranties, representations, or conditions unless otherwise required by law.

Style by Saio is not responsible for any loss, damage, or issue resulting from your use of third-party tools.

If you choose to use any optional tools provided through our website, you do so at your own discretion and risk. You should review and understand the terms and conditions established by the relevant third-party provider before using such tools.

We may introduce additional features, services, resources, or tools in the future. Any new features will also form part of the Services and will be subject to these Terms of Service unless otherwise stated.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links, content, applications, or other features provided by third parties.

Style by Saio does not control or guarantee the accuracy, reliability, or content of third-party websites or materials that may be accessible through our Services.

If you choose to visit a third-party website or use third-party content, you do so at your own risk.

We are not responsible for any loss, damage, or other consequences resulting from your use of third-party websites, products, services, resources, or content.

Before engaging in any transaction with a third party, you should carefully review that party's policies, terms, and practices.

Any complaints, questions, or concerns relating to third-party products or services should be directed to the relevant third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Style by Saio uses Shopify to power and operate our online store and provide the technical infrastructure necessary for our Services.

However, purchases made through our store are transactions directly between you and Style by Saio.

By using our Services, you acknowledge that Shopify is not responsible for the products sold by Style by Saio or for any aspect of transactions between you and Style by Saio, including any injury, damage, loss, or other issue arising from products or services purchased through our store.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, liabilities, damages, and losses arising from or relating to your purchases or transactions with Style by Saio.

SECTION 10 – PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy. Certain information may also be processed in accordance with Shopify's Privacy Policy.

By using our Services, you acknowledge that you have reviewed the applicable privacy policies.

Because our store is hosted and powered by Shopify, Shopify may collect and process information relating to your access to and use of our Services in order to operate, maintain, and improve the platform.

Information submitted through our Services may be transmitted to or shared with Shopify and other service providers, including providers located in countries outside your country of residence, where necessary to provide our Services.

Please review our Privacy Policy for additional information about how Style by Saio, Shopify, and our service providers may collect, use, store, and process personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, comments, proposals, plans, or other materials (“Feedback”), you grant Style by Saio a perpetual, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise utilize such Feedback in any medium and for any lawful purpose, including commercial purposes.

This license allows us to use Feedback to operate, maintain, evaluate, improve, develop, and promote our Services and to fulfill our obligations and exercise our rights under these Terms.

By submitting Feedback, you confirm that:

  1. You own or have all necessary rights to provide the Feedback.

  2. You have disclosed any compensation, incentives, or other benefits received in connection with the Feedback.

  3. Your Feedback complies with these Terms of Service and applicable law.

We are not required to keep your Feedback confidential, provide compensation for it, or respond to it.

We reserve the right, but are not obligated, to review, edit, restrict, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, inappropriate, or in violation of another party's rights or these Terms.

You agree that your Feedback will not infringe upon the intellectual property, privacy, publicity, or other rights of any third party.

You also agree not to submit Feedback containing unlawful, abusive, defamatory, obscene, misleading, malicious, or harmful material, including viruses or other malicious software.

You may not use a false email address, impersonate another person or entity, or otherwise misrepresent the source of your Feedback.

You are solely responsible for the Feedback you submit and its accuracy. Style by Saio assumes no responsibility or liability for Feedback submitted by you or any other person.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, our Services may contain typographical errors, inaccuracies, or omissions relating to product information, pricing, promotions, availability, shipping charges, delivery estimates, or other information.

Style by Saio reserves the right to correct, update, or modify such information at any time without prior notice.

We may also cancel or modify an order if information associated with the order is found to be inaccurate, including after the order has been submitted.

SECTION 13 – PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to use the Services:

  • For unlawful, fraudulent, malicious, or unauthorized purposes.

  • To violate any applicable international, federal, state, provincial, or local law or regulation.

  • To infringe upon the intellectual property or other rights of Style by Saio or any third party.

  • To harass, threaten, abuse, insult, defame, intimidate, or harm our employees, representatives, customers, or any other person.

  • To submit false, misleading, or fraudulent information.

  • To knowingly upload, download, transmit, or distribute content that violates these Terms.

  • To send spam, unsolicited advertising, chain letters, or other unauthorized promotional communications.

  • To impersonate another individual or organization.

  • To interfere with another person's ability to access or use the Services.

  • To engage in conduct that may damage Style by Saio, Shopify, our customers, or other users or expose them to legal liability.

You also agree not to:

  • Upload or transmit viruses, malware, or other harmful code.

  • Copy, reproduce, resell, or commercially exploit any part of the Services without authorization.

  • Collect or monitor another person's personal information without authorization.

  • Use spam, phishing, pharming, pretexting, spidering, crawling, scraping, or similar techniques.

  • Attempt to bypass, disable, or interfere with security features of the Services, related websites, or the Internet.

If we determine that you have violated these Terms, we may suspend, restrict, disable, or terminate your access or account without prior notice, where permitted by law.

SECTION 14 – TERMINATION

Style by Saio may terminate these Terms or suspend or terminate your access to all or part of the Services at our discretion, where permitted by applicable law.

Termination does not eliminate your responsibility for any amounts owed or obligations that arose before termination.

The provisions relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that are intended by their nature to continue will remain effective after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information provided through our Services is intended for general informational purposes only.

While we make reasonable efforts to provide accurate and useful information, we do not guarantee that all information is complete, accurate, reliable, current, or suitable for your particular needs.

Any reliance on information provided through our Services is at your own risk.

Except where expressly stated otherwise by Style by Saio, our Services and products are provided on an “as is” and “as available” basis, to the maximum extent permitted by applicable law.

We disclaim all warranties and conditions, whether express or implied, including implied warranties or conditions relating to merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement, except where such exclusions are prohibited by law.

We do not guarantee that access to our Services will always be uninterrupted, timely, secure, or error-free.

Certain jurisdictions may not permit limitations or exclusions of implied warranties. Where applicable, those limitations may not apply to you, and you may have additional legal rights.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Style by Saio and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify's affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from or related to your use of our Services or products purchased through them.

This includes, where permitted by law, losses such as lost profits, lost revenue, lost savings, loss of data, replacement expenses, business interruption, or similar damages.

This limitation applies regardless of the legal theory involved, including contract, negligence, tort, strict liability, or otherwise, and applies even if we have been advised that such damages may occur.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Style by Saio, Shopify, their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, expenses, and reasonable legal fees arising from or related to:

  1. Your breach of these Terms of Service or any policies incorporated into them.

  2. Your violation of applicable law or the rights of another person or entity.

  3. Your access to or use of the Services.

We will make reasonable efforts to notify you of any claim for which indemnification may apply. Failure to provide prompt notice will not relieve you of your obligations unless the delay materially prejudices your ability to defend the claim.

Where appropriate, Style by Saio may control the defense and settlement of an indemnified claim at your expense. You agree to reasonably cooperate with the defense, including providing relevant documents and information.

We will not settle a claim that requires you to undertake non-monetary obligations without your consent, which will not be unreasonably withheld.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

Any portion that cannot legally be enforced will be considered severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

If Style by Saio does not immediately enforce any right or provision contained in these Terms, this does not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted on our website, constitute the complete agreement between you and Style by Saio concerning your use of the Services.

They replace any previous or contemporaneous agreements, communications, or proposals, whether written or verbal, relating to the same subject matter.

Any ambiguity in interpreting these Terms will not automatically be interpreted against the party that drafted them.

SECTION 20 – ASSIGNMENT

You may not transfer, delegate, or assign these Terms or any rights or obligations under them without our prior written consent.

Any attempted assignment that does not comply with this requirement will be considered invalid.

Style by Saio may transfer, assign, or delegate these Terms and our related rights and obligations without requiring your consent or providing additional notice, where permitted by law.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements under which Style by Saio provides Services will be governed by and interpreted in accordance with the laws of United States of America, without regard to conflict-of-law principles.

SECTION 22 – HEADINGS

The headings used throughout these Terms are provided solely for convenience and organizational purposes. They do not affect the interpretation or meaning of any provision contained in these Terms.

SECTION 23 – CHANGES TO THESE TERMS

You may review the latest version of our Terms of Service at any time on this page.

Style by Saio reserves the right to update, revise, modify, or replace any portion of these Terms by publishing the revised version on our website.

It is your responsibility to review these Terms periodically for changes.

Where required by applicable law, we will provide notice of material changes and specify when those changes take effect.

Your continued access to or use of our Services after updated Terms have been posted constitutes your acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

Customer Support

Email: info@stylebysaio.com

Customer Service Hours:
Monday–Friday | 09:00–17:00 (GMT)

We aim to respond to customer enquiries within 24 hours.

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