Shipping Policy

At Style by Saio, we are committed to making your shopping experience as smooth, clear, and transparent as possible.

Order Processing

Daily Order Cut-Off: 22:00 AEST (GMT+10)

Processing Time: 1–2 business days (Monday–Friday)

Orders placed before the daily cut-off will be processed within the timeframe stated above. Orders submitted after the cut-off will be processed starting on the following business day.

Delivery Information

Estimated Shipping Time: 5–8 business days (Monday–Friday)

Total Estimated Delivery Time: 6–10 business days, including order processing and shipping.

Please understand that delivery estimates are not guaranteed and may be affected by circumstances outside our control, including courier delays, busy periods, severe weather, customs procedures, and other unforeseen events.

Returns & Warehouse Center

Address: 14339 Whittram Ave, Fontana, CA 92335, USA

Shipping Costs

We currently provide:

Free Standard Shipping on all orders
No additional shipping charges

Shipping Carriers

Depending on your delivery location and operational availability, your order may be shipped through established logistics providers and local delivery services, including:

DHL
YunExpress
Local postal carriers

The carrier used for your order may differ based on the destination and shipping requirements.

Tracking Information

After your order has been dispatched, you will receive a shipping confirmation email with your tracking details.

Please allow up to 48 hours for tracking information to become active after your package has been shipped.

Customs & Import Charges

International shipments may be subject to customs inspections, duties, taxes, or other import requirements based on the regulations of the destination country.

Any customs duties, import taxes, or related charges that apply are the responsibility of the customer unless otherwise specified at checkout.

Delivery Issues

If your package arrives damaged, items are missing, your order is incomplete, or your shipment has not arrived within the estimated delivery period, please contact our customer support team as soon as possible.

We will do our best to investigate the issue and assist with an appropriate resolution. We recommend reporting any delivery problems within 48 hours of receiving your order.